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Current process was creating extra workload in the back office process.
Summary
Summary
As a reverse logistics service provider to customers, Protempo was receiving and processing the returned customer products. The process followed a standard 2 phase receiving logic (No WMS was in place at the time):
Physical receipt and inspection per customer process
Systematic receipt in ERP (NetSuite)
In order to receive the product in ERP, a PO should have been created for each customer and at the end of the day. There was an opportunity for a process streamlining initiative.
Solution
Solution
I took the initiative to develop an automated process and eliminate all of the manual work. The solution was built on Microsoft Power Platform.
Features:
Customized inspection steps by customer (Phase 1 Receiving)
Capability to scan and capture the product picture and other received document (Phase 1 Receiving)
Automatic identification of the SKUs not defined in the ERP and starting the MRB process
Automatic daily PO Creation by customer
Results
Results
Receipt process was streamlined
MRB and communication process was automated
PO creation process was automated
Savings $70K-$100K per year
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